We are looking for a highly skilled and experienced Executive Counter skilled to join our team at DHL. The ideal candidate will have a strong background in customer service and operations, with excellent communication and problem-solving skills.
Roles and Responsibility
- Manage the counter area, ensuring it is clean and organized.
- Provide exceptional customer service, responding to queries and resolving issues professionally.
- Handle cash transactions, maintain accurate records, and perform necessary calculations.
- Coordinate with other departments to ensure smooth operations.
- Implement effective inventory management systems to minimize waste and optimize stock levels.
- Analyze sales data and provide insights to improve business performance.
Job Requirements
- Proven experience as an Executive Counter or similar role.
- Strong knowledge of customer service principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in using computer software applications and technology.
- Strong analytical and organizational skills with attention to detail.
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