- The Public Relations Officer (PRO) is responsible for maintaining a positive image of the organization by handling communication between the hospital and patients, attendants, and the general public.
- The role involves managing patient relations, handling queries and complaints, and ensuring smooth coordination between departments.
- Act as the first point of contact for patients and visitors.
- Handle patient queries, concerns, and grievances effectively.
- Maintain positive public relations and ensure patient satisfaction.
- Coordinate with different departments for smooth patient service.