About goSTOPS -

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveller

With a rapidly expanding network across the country, we re committed to making travel affordable, accessible, and unforgettable

Join us as we shape the future of travel for the next generation

ROLE OVERVIEW -

goSTOPS, India s fastest-growing backpacker hostel brand, is seeking an experienced and results driven General Manager (Branch Level) to lead property operations, strategic execution, and cross-functional team management in the North region

This is a senior leadership position responsible for ensuring operational excellence, enhancing guest satisfaction, and driving business performance across multiple hostel properties

Strategic and Operational Leadership -

1. Develop and execute branch-level operational strategies aligned with company vision and goals
2. Take complete ownership of multi-property operations to ensure smooth functioning and superior
3. Track and optimize branch performance through KPIs and operational reviews





Team Management -

1. Lead and mentor property-level managers and support staff across housekeeping, front office, Build a high-performance culture that fosters collaboration and accountability
2. Identify capability gaps and conduct regular training and team development initiatives

Guest Experience -

1. Ensure exceptional guest satisfaction by maintaining high service standards and proactively Personally handle escalations to protect the brand s reputation and ensure resolution excellence

Vendor and Stakeholder Management -

1. Manage third-party vendor relationships for timely and cost-effective service delivery
2. Liaise with internal stakeholders and resolve operational bottlenecks efficiently

Budget and Financial Management -

1. Oversee operational budgets for assigned properties, ensuring financial discipline and expenditure tracking
2. Identify cost-saving measures while maintai

📌 General Branch Manager (Mysuru)
🏢 Stops Hospitality
📍 Mysuru