This position is mainly to lead an Engineering team dealing with all the critical engineering equipment (of in its nature proactive and focused on the technical details), to ensure and enhance the functionality of the Workspace. It enables the Occupant and Guest Experience based on the requirement works every time”, while maintaining protected working practices throughout all we do.
The role overseas the execution of the day to day technical requirements to support the Workspace team, meet up the set Key Performance Indicator (KPI) and our vendor partners, ensuring compliance to SOPs and SLAs
A key aspect of this role is to work in collaboration (hand in hand) with other service function/partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests
MAJOR RESPONSIBILITIES
- Transforming to the Workspace Team of the future
- On time resolution for any sort of Engineering problemto enhance Occupant Experience
- Escalate technical issues where required
- Commitment to deliver the best level of service every time through attention detail
- Identify opportunities to improve technical service delivery to benefit the Workspace
- Trusted partner to deliver all GRE requirements aligned to GRE OE codes
- Strive for Continuous Improvement implementation
- Manage theEngineers & Technician proactively
- Assisting with the preparations of Operational strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts
- Functional operational control to deliver excellence every time
- Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
- Implement and manage the change control process
- Be able to resolve problems and improve operations
- Client/Stakeholder Management (in support of the Tec
📌 Technical Manager (Mumbai)
🏢 Jones Lang Lasalle Property Consultants
📍 Mumbai
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