We are looking for an experienced and enthusiastic Telecalling Executive to join our growing team. The candidate will be responsible for communicating with potential and existing clients, generating leads, following up with prospects, and supporting the sales team.
Key Responsibilities
- Make outbound calls to potential clients and generate leads
- Explain company services and solutions to prospective customers
- Follow up with leads through calls and WhatsApp
- Understand customer requirements and identify business opportunities
- Maintain regular follow-ups with prospective clients
- Schedule meetings and appointments for the sales team
- Maintain accurate records of calls, leads and follow-ups
- Achieve daily, weekly and monthly calling and lead-generation targets
- Build and maintain positive relationships with clients
Requirements
- Minimum 2 years of experience in telecalling, telesales, inside sales or a similar role
- Excellent communication and interpersonal skills
- Positive convincing and negotiation abilities
- Comfortable speaking with clients over the phone
- Knowledge of Malayalam and English is preferred
- Target-oriented and self-motivated
- Basic computer knowledge
- Prior experience in a digital marketing/IT/media company will be an advantage