Job Summary
- Creates and conducts proposal presentations for the portfolio assigned.
- Responsible to maintain cordial relationship with the corporate clients.
- Drive revenue growth to the business with the existing and new corporate customers.
- Ensure knowledge about the market all times to upgrade and rise up to the occasion.
- Ensure that individual targets are met, along with group targets.
- Ensure productivity and cross-sell various products.
- Focus on acquiring recent clients - identification of targets
- Plan the client acquisition strategy.
- Resolving customer queries and other service issues to maintain customer satisfaction
- and to meet client excellence.
- Leveraging business from new and established client relationships.
- Managing both assets and liabilities.
Key Responsibilities
Strategy
- Meet the business objectives initiated by the respective country Retail Clients business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration
- Fulfils corporate employees’ banking needs including payroll and other retail products.
Business
- Achieve personal sales target
- Segment focus, customer focus needs-based selling
- Actively reducing Non- funding, Sales Error and Increase the Premium Sourcing.
- Job requires generating referrals / cross-selling other products of the bank, such as investments, insurance, mortgages, credit cards, personal loans etc All relevant internal and external certification to be completed prior to referring / selling wealth products.
- Help Drive the Employee Banking one bank agenda
Processes
- Operational quality - Errors free customer application & documentation
- Responsive and responsible selling
- Practice appropriate sales and marketing
Risk Management
- Conduct CDD, MLP & TCF diligently
- Zero tolerance – Fraud, Mis-selling
- Attend training, acquire knowledge and apply to job function
Governance
- Adhere to all policies, guidelines and procedures, comply with local regulatory requi
📌 Relationship Manager (Bengaluru East)
🏢 Standard Chartered India
📍 Bengaluru East
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