Company Description

Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company. Operating through three industry-leading platforms – Real Estate Services, Engineering, and Investment Management – we have a proven business model, an enterprising culture, and a unique partnership philosophy that drives growth and value creation. For 30 years, Colliers has consistently delivered approximately 20% compound annual returns for shareholders, fuelled by visionary leadership, significant inside ownership and substantial recurring earnings. With $5.5 billion in annual revenues, a team of 24,000 professionals, and *$108 billion in assets under management, Colliers remains committed to accelerating the success of our clients, investors, and people worldwide. Learn more at corporate.colliers.com, X @Colliers or LinkedIn.

Job Description

CRM Project & Support Manager is responsible for leading the implementation,
enhancement, support, and continuous improvement of the organization's CRM
platform. This role combines project management,



application support, vendor
management, stakeholder engagement, and business process optimization to ensure
the CRM solution delivers maximum business value and operational efficiency.

Key Responsibilities:

Project Management
Lead end-to-end CRM implementation, upgrade, migration, and enhancement projects.
Develop project plans, timelines, budgets, and resource allocation.
Coordinate cross-functional teams across business and IT.
Manage project risks, dependencies, and issue resolution.
Ensure projects are delivered on time, within scope, and within budget.
Conduct project status meetings and provide executive reporting.

CRM Application Management
Own the day-to-day management of the CRM platform.
Manage application releases, patches, upgrades, and recent feature deployments.
Define and maintain CRM governance and roadmap.
Ensure high availability and optimal system performance.

Application Supp

📌 CRM Project (Mumbai)
🏢 Colliers
📍 Mumbai