Designation: Bellboy / Bell Attendant
Department: Front Office
Location: Banglore
Reporting To: Front Office Manager / Duty Manager
Job Summary
The Bellboy is responsible for welcoming guests, assisting with luggage, providing basic guest support, and ensuring a smooth and pleasant arrival and departure experience.
Key Responsibilities
- Welcome and greet guests warmly upon arrival.
- Assist guests with carrying and handling luggage.
- Escort guests to their rooms and explain basic hotel facilities and services.
- Assist guests during check-in and check-out as required.
- Handle guest luggage safely and maintain proper luggage records.
- Assist guests with transportation arrangements, taxis, and other local requirements.
- Provide information about hotel facilities, nearby attractions, restaurants, and local areas.
- Deliver messages, parcels, documents, and other items to guest rooms when required.
- Maintain cleanliness and proper appearance of the lobby, entrance, and luggage area.
- Coordinate with the Front Office, Housekeeping,
Security, and other departments.
- Handle guest requests promptly and courteously.
- Follow hotel safety, security, and service standards.
- Perform other duties assigned by the Front Office Manager or Duty Manager.
Skills & Competencies
- Good communication and interpersonal skills.
- Pleasant personality and customer-friendly attitude.
- Basic knowledge of the local area.
- Ability to handle luggage and work for extended periods.
- Good grooming and skilled appearance.
- Ability to work in shifts, including weekends and holidays.
- Team player with a service-oriented approach.
Qualification & Experience
- Minimum 10th / 12th pass preferred.
- Freshers can be considered.
- Previous hotel or hospitality experience will be an advantage.
- Basic knowledge of English and the local language is preferred.
Salary & Benefits
- Salary: As per company standards and experience
- Food and accomm
📌 Bell Boy (Bengaluru)
🏢 Shivas Hotel
📍 Bengaluru
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