We are seeking a skilled and proactive Microsoft 365 and Intune Administrator to manage, maintain, and support the organizations Microsoft 365 and Intune setting. The role includes administration of Exchange Online, Teams, SharePoint Online, Microsoft Intune, OneDrive, Entra ID (Azure AD), security, compliance, and user support while ensuring high availability, security, and optimal performance of the M365 ecosystem.
Key Responsibilities
- Administer and manage Microsoft 365 services including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Entra ID (Azure AD)
- Intune / Endpoint Management
- Manage user accounts, groups, licenses, and permissions.
- Configure and maintain security policies including:
- MFA
- Conditional Access
- DLP
- Defender for Office 365
- Security & Compliance policies
- Monitor M365 service health and troubleshoot issues.
- Perform mailbox migrations and tenant administration tasks.
- Support hybrid environments with on-prem Active Directory and Exchange.
- Manage identity synchronization using Azure AD Connect.
- Configure Teams policies, collaboration settings, and governance.
- Implement backup, retention, and disaster recovery strategies.
- Automate administrative tasks using PowerShell scripting.
- Ensure compliance with organizational security standards and best practices.
- Provide L2/L3 technical support for Microsoft 365-related incidents and requests.
- Maintain documentation, SOPs, and operational procedures.
- Coordinate with vendors and internal IT teams during upgrades and incidents.
Required Skills
- Microsoft 365 Administration
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Entra ID (Azure AD)