Role & responsibilities
- Manage the day-to-day operations of the kids indoor play area.
- Lead, motivate and manage the team effectively.
- Drive sales, enquiries, lead conversions and bookings.
- Build strong customer relationships and ensure customer satisfaction.
- Plan and execute events and activities.
- Handle customer queries and resolve issues professionally.
- Monitor business performance and work towards revenue targets.
- Develop strategies to grow the business and improve customer engagement.
- Maintain a secure, welcoming and enjoyable environment for children and families.

Preferred candidate profile
- 2-3 years of experience in managing indoor play areas, family entertainment centers, hospitality, retail, or a similar customer-facing role.
- Solid leadership and team-management skills.
- Excellent communication and interpersonal skills.




- Strong sales and business development skills.
- Target-oriented with a proven ability to drive enquiries, conversions and revenue.
- Good customer handling and relationship-management skills.
- Experience in event planning and execution.
- Strong problem-solving and decision-making abilities.
- Comfortable working in a fast-paced, customer-focused environment.
- Passion for working with children and families is an advantage.

Perks and benefits
- Career growth opportunities.
- Dynamic and engaging work environment.
- Opportunity to lead and grow a new business.
- Employee recognition and rewards.
- Training and development opportunities.

📌 Manager Kids Indoor Play Area (Gurugram)
🏢 Wooray
📍 Gurugram