The SRE L2 Engineer is responsible for ensuring the stability, availability, and performance of Java-based enterprise applications running on WebSphere/JBoss and Oracle databases. The role focuses on L2 production support, advanced troubleshooting, and proactive reliability engineering, ensuring adherence to SLOs, operational KPIs, and user experience standards. The engineer acts as a key operational bridge between application development, middleware, and database teams, driving reliability and operational excellence.
- Strong experience in Java / J2EE applications\\r\\n
- Hands-on expertise in: \\r\\no IBM WebSphere Application Server (WAS) OR JBoss (WildFly)\\r\\no Oracle Database (SQL, performance tuning, troubleshooting)\\r\\n
- Positive understanding of: \\r\\no Linux/Unix environments\\r\\no Application deployment and configuration
Key Responsibilities
Application Operations & Support • Manage end-to-end application operations for Java-based applications hosted on WebSphere/JBoss • Ensure uptime,
performance, and stability of production environments • Perform deployments, environment configuration, and release validation • Maintain seamless application runtime and infrastructure alignment ➡ Application Operations ensures cohesive runtime environments and uninterrupted service delivery ________________________________________ Incident & Problem Management • Handle L2 incident troubleshooting for escalated production issues • Own resolution of P1/P2 incidents within defined SLAs • Perform deep-dive RCA for recurring issues and implement preventive fixes • Support on-call rotation and critical incident management ________________________________________ Middleware Operations (WebSphere / JBoss) • Administer and support: o IBM WebSphere Application Server (WAS) or JBoss (WildFly) • Perform: o Application deployments (EAR/WAR files