Experience: 2+ years

Notice period: Immediate/ 15 days

CTC: 20,000-23,000

Job Description

1.1. FTE Skillset

1.1.1. Two to three (2-3) years providing IT Infrastructure field support which includes troubleshoot ing hardware,software, operat ing system issues and problems and fix ing the issues

w ithout impacting I violating the hardware warranty or customer security compliance requirements.

1.1.2. Client insists on Background checks be provided for all Technicians w ith auditable reference to Education and

Qualificat ion and Previous Employment history.

1.1.3. Hands on experience in installing, troubleshoot ing and

fixing desktops, printers, laptop and other computer peripherals hardware problems.

1.1.4. Experience or ability to follow installation instructions in

installation and troubleshoot ing desktop applications.

1.1.5. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.

1.1.6. Ability to lift I move computer equipment weighing up to

SOLbs.

1.1.7.



Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Subcontractor to identify through t1ransition and communicate iin advance the dispatch locations where basic MAC O/S support may be required as a smart hands event. Once the loc ations and quantities are known,Client and WWTS will mutua lly agree a support strategy for Mac O/S support.

1.1.8. Client prefers where commerc ially practical that the

Subcontractor' use technicians w ith an Assoc iate's Degree in Electronic s and CompTIA A+ Certificat ion. Where the

Subcontractor is unable to do this,they will ensure and

certify that technicians meet 'Subcontractors' own internal required standard. A 'Client' spec ific technic ian certific ation program

will be introduc ed during transition.

1.1.9. Experience w ith Ant i-spyware and Anti-virus software.

1.1.10. Some usa ge Knowledge of TC P/IP networking,DNS, DHCP, V

📌 Desktop Support Engineer (Kolkata Metropolitan Area)
🏢 Arvensys Group
📍 Kolkata Metropolitan Area