Key Responsibilities:

1. Business Growth and Strategy:
- Drive gold loan sales and achieve business targets across assigned branches.
- Identify current opportunities for customer acquisition and revenue generation.
- Develop and execute regional business plans to grow the gold loan portfolio.

2. Team Leadership and Development:
- Recruit, train, and mentor branch managers and frontline staff.
- Set performance benchmarks and ensure consistent achievement of targets.
- Foster a positive and motivated team culture.

3. Customer Relationship Management:
- Ensure high levels of customer satisfaction by providing prompt and efficient service.
- Resolve customer grievances in a timely and effective manner.




- Build long-term relationships with key customers and stakeholders.

4. Operational Excellence:
- Ensure adherence to company policies, guidelines, and compliance standards.
- Monitor and improve operational efficiency at the branch level.
- Conduct regular audits and ensure proper handling and storage of gold assets.

5. Market Insights and Reporting:
- Monitor competitor activities and market trends in the gold loan sector.
- Provide insights and feedback to senior management for strategic decision-making.
- Prepare and present periodic reports on business performance.

📌 Area Business Manager (Ahmedabad)
🏢 Rupeek
📍 Ahmedabad