Sales Growth & Client Acquisition
- Identify and execute sales growth opportunities at a local/ area level, driving referral and professional loan expansion and recent account acquisition
- Deliver on sales targets by building strong relationships in the local network
- Segment the market and identify potential direct clients, approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business
- Carry out regular meetings and sales calls with prospective clients on a regular basis to source business
- Augment the sales volumes of Secured lending, manage channel databases and tap them tactically to ensure healthy sales pipeline
- Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base
Operational Effectiveness
- Work with dual focus on sales volume and value (IRR) through the team
- Track & ensure SLA adherence,
sales efficiencies and RoI
- Adopt prescribed improvements in processes and best practices in order to enhance operational productivity and suggest improvements as well
- Analyze and communicate operational information periodically as per agreed timelines and MIS formats for disbursements, profits, NPAs, new product launches, new branches, etc. and communicate to ZSM as well as down the line
Distribution & Market Expansion
- Develop and strengthen network to acquire new customers through liaising and networking efforts, considering product positioning and competitive pressures
- Scan the market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the Secured segment
- Engage with Customers and execute the agreed touch point management system for faster customer connectivity and loan processing-disbursement; escalate issues appropriately for timely re