Hiring: Cognitive HR Delivery Lead – Learning & Development (L&D;)

Location: Bangalore, India
Experience: 16–18 Years
Language Requirement: German (B2.2 or above) and English

We are looking for an experienced Cognitive HR Delivery Lead – Learning & Development (L&D;) to lead global HR service delivery operations and drive transformation initiatives across Learning & Development and broader Hire-to-Retire (H2R) processes.

Key Responsibilities
- Lead end-to-end HR Shared Services and Learning & Development operations, ensuring high-quality service delivery and achievement of business objectives.
- Establish and maintain governance frameworks, ensuring compliance, operational excellence, and continuous improvement.
- Build strong relationships with global stakeholders and provide strategic delivery oversight.
- Drive HR transformation initiatives through automation, analytics, artificial intelligence, and process digitization.
- Lead process standardization and optimization initiatives to enhance employee and customer experience.
- Manage workforce planning,



capability development, succession planning, and team performance.
- Ensure adherence to contractual commitments, compliance standards, audit requirements, and risk management practices.
- Contribute to financial performance through productivity improvements, cost optimization, and service innovation.

Required Skills & Experience
- 16–18 years of experience in HR Outsourcing (HRO), HR Shared Services, Global Business Services, or HR Operations.
- Strong expertise in Learning & Development, Talent Management, Performance Management, Employee Lifecycle Management, and HR Service Delivery.
- Experience leading large, multicultural, and geographically distributed teams.
- Solid understanding of HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, and ServiceNow HRSD.
- Experience with HR Analytics, Automation, AI, RPA, and digital transformation initiatives.
- Excellent leadership, stakeholder ma

📌 Cognitive HR Delivery Lead – Learning (Bengaluru)
🏢 Multibhasi Solutions Private
📍 Bengaluru