Role Description
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

Summary
Build practical
AI, GenAI, and automation solutions
that improve productivity, customer experience, and service operations.

Job Description
Key Responsibilities:
- Build solutions using GenAI, LLMs, AI Agents, RAG, and Prompt Engineering
- Automate processes using Power Automate, Power Apps, Copilot Studio, ServiceNow
- Develop POCs, prototypes, and MVPs
- Integrate APIs, data, databases, and enterprise systems
- Identify process inefficiencies and recommend automation
- Perform technical scoping, feasibility, estimation, and risk assessment
- Develop, test, deploy, and maintain solutions
- Work closely with business and technical stakeholders
- Create SOPs, documentation, knowledge articles,



and reusable templates

Must-Have Skills
- GenAI / LLM / RAG / AI Agents
- Power Platform & Automation
- ServiceNow
- Python
- APIs & Data Integration
- SQL / Databases
- Git, CI/CD, Agile & DevOps
- Process analysis & reporting
- Robust communication and problem-solving

Soft Skills
- Excellent stakeholder management and communication skills
- Ability to work directly with business stakeholders and cross-functional teams
- Strong ownership and collaboration mindset

What We Believe
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility
We will listen, learn, be empathetic and help selflessly in our

📌 Gen AI Developer (Mumbai)
🏢 UST
📍 Mumbai