Company Description
The Indian Hotels Company Limited (IHCL) is a leading hospitality group that brings together a portfolio of renowned brands, combining the warmth of Indian service with global standards. At its helm is Taj, an iconic luxury hotel brand recognized as the World’s Strongest Luxury Hotel Brand by Brand Finance UK for the fifth time. IHCL’s portfolio also includes SeleQtions, Gateway, Vivanta, Ginger, Tree of Life, and amã Stays & Trails, covering boutique resorts, upscale hotels, lean luxe, and experiential stays. Founded by Jamsetji Tata with the opening of The Taj Mahal Palace in Mumbai in 1903, IHCL now operates over 380 hotels, including 143 under development, across 14 countries and 4 continents. Listed on the BSE and NSE, IHCL is a market leader in India’s hospitality industry and offers professionals the opportunity to grow within a respected and expansive hotel group.

Role Description
The Front Office Manager at IHCL in Vrindavan is responsible for overseeing daily front office operations to ensure a seamless guest experience. This full-time,



in office role includes managing front desk activities, supervising front office team members, coordinating check-ins and check-outs, and handling guest inquiries and complaints promptly. The role also involves maintaining reservation systems, optimizing room allocation, and ensuring accurate billing and documentation. The Front Office Manager will collaborate with other departments to support guest needs, monitor service standards, drive customer satisfaction, and implement hotel policies and procedures. Additional responsibilities include training and mentoring team members, managing schedules, and contributing to operational reports and performance improvements.

Qualifications
- Candidates should possess strong Front Office and Customer Service skills, with experience in managing reception operations and guest interactions.
- Candidates should possess skills in Office Administration and Customer Satis

📌 Front Office Manager (Vrindavan)
🏢 The Indian Hotels Company Limited (IHCL)
📍 Vrindavan