QMS Manager / Team Lead

Job description
- To Act as Management Representative (MR) to manage, design, implement, maintain, monitor and continually refine the formal Quality Management System (QMS) being followed with in the department
- Prepare department specific formal management & quality policies in accordance with defined quality standards
- Manage, design, prepare and validate documentation for all controlled processes, ensure that personnel understand the documents, and maintain the overall QMS documentation as per authorized document version
- Ensure department personnel are adequately trained in all organizational policies, Objectives, Standard Procedures, Work Guidelines & Work Instructions and that staff remain competent in all controlled processes/Group Quality Standards and accordingly ensure reassessment of competence
- Perform periodic formal review of QMS and the associated controlled documentation
- Establish control systems (quality key figures, audits, project plans) to assure process compliance and continuous improvement.




- Develop QM specific guidelines and necessary templates to perform process / improvement project specific activities.
- Conduct periodic system audits and co-ordinate for effective implementation of measures.
- Monitor KPI in functional areas with analysis, compilation of reports and follow up for relevant Action plan.
- Coordinate for Internal / External Audits towards QMS and perform Root Cause Analysis (RCA) for identified measures and ensure effective implementation of corrective actions and long-term solutions.
- Ensure relevant compliance to Quality Systems by External Service Provider (ESP).
- Identify and assess training needs of departmental staff through job analysis and career path in consultation with the section heads and draw an overall / individualized training & development plan that addresses needs and expectations.
- Organize process excellence workshops and undertake personnel competency development projects

📌 Quality Management System Manager (Bengaluru)
🏢 Qualityze
📍 Bengaluru