13 Aug
|
Healthwin
|
Jayanagar
13 Aug
Healthwin
Jayanagar
Position Summary
The Centre Manager will be responsible for the overall business performance, operational excellence, and client satisfaction of the centre. This is a leadership role that blends business development, team management, and operational execution, ensuring the centre functions as a profitable and high-performing unit.
The ideal candidate should have a proven background in healthcare or wellness centre management, with solid skills in business development, inside sales, and partnership development and management.
Key Responsibilities
1. Business Growth & Revenue Management
- Take full ownership of the centres P&L; and ensure profitability targets are met.
- Develop and implement strategies for business development, lead generation, and revenue growth.
- Build and manage B2B and B2C partnerships with hospitals, corporates, and wellness networks.
- Oversee inside sales operations, from lead nurturing to conversion, ensuring revenue targets are consistently achieved.
- Collaborate with the corporate team to plan and execute monthly and quarterly business targets.
2.
Marketing & Brand Collaboration
- Work closely with the marketing team to design and execute local promotional campaigns and events.
- Identify opportunities for community engagement and collaborations that enhance brand visibility and credibility.
- Track and report the performance of marketing initiatives and ROI from campaigns.
3. Team Leadership & Training
- Lead, mentor, and motivate a multidisciplinary team, including consultants, therapists, and support staff.
- Conduct regular training and performance reviews to ensure the team delivers consistent service excellence.
- Build a culture of accountability, learning, and collaboration within the centre.
4. Operations & Client Experience
- Oversee the smooth running of all day-to-day centre operations, including infrastructure, hygiene, and service quality.
- Ensure all client touchpoints reflect Healthwin’s premium standards in custom
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