We have an immediate requirement for International Non-Voice Process with Freshers and minimum 6 months experience are eligble in Customer Support.
Role Specifiations
- Handle customer queries through email, chat, and ticketing systems.
- Provide accurate information and timely resolutions without voice interaction.
- Maintain a polite, professional, and helpful tone in all written communication.
- Prepare daily/weekly reports on completed tasks and pending items.
- Coordinate with internal teams to resolve issues when required.
Perks and Perks
- Competitive package for Non-voice roles
- Two-way cab facility only in night shift within 25 kms from office premises (Lanco Hills, Manikonda)
- Communication and soft-skills improvement programs.
- Exposure to global clients and international processes.
- Rotational or fixed shifts depending on the process.
- Fun activities, competitions, and themed events.
Preferred Candidate Profile
- Excellent English communication skills
- Required Freshers and experience in Customer Support (6+ months)
- Immediate Joiners only
- Applicant should be flexible with rotational shifts including night shifts
- Graduates/Under Graduates/Post Graduates can apply
- Candidate who is comfortable working from office can apply
- Hyderabad based candidates only, out of station candidates are strictly not eligible.
Instructions for Applicants
- Interested candidates can walk into our office for your Interview; mention my name Naveen HR on your resume
- Carry your two copies of Resume, Aadhar card xerox.
- Candidates will take up multiple rounds of interview (ROI - JAM, Language Assessment, Operations Round)
"Sutherland never requests payment or favors in exchange for job opportunities".
Naveen HR
📌 Walk-in || Hiring For International non voice process Executive (Hyderabad)
🏢 Sutherland
📍 Hyderabad
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