Role Summary

We are looking for an experienced and energetic Associate Vice President (AVP) – Engineering to lead engineering delivery, release management, and client support operations. The ideal candidate will drive backend engineering excellence, oversee scalable microservice-based applications, and ensure high-quality delivery across multiple enterprise clients.

Key Responsibilities1. Engineering Leadership
- Lead and mentor engineering managers, team leads, and backend engineering teams.
- Drive architecture and design decisions for Java-based microservices applications.
- Establish and enforce engineering best practices, including code quality, testing standards, CI/CD, and API governance.
- Ensure timely and high-quality delivery across all client engagements.
- Manage hiring, performance reviews, career development, and succession planning.
- Foster a culture of accountability, innovation, and continuous improvement.
- Track and improve engineering KPIs such as sprint velocity, deployment frequency, and defect metrics.

2. Release Management




- Own end-to-end release lifecycle management including planning, scheduling, risk assessment, and execution.
- Define release governance processes to support zero-downtime deployments.
- Coordinate release readiness activities across engineering and DevOps teams.
- Improve CI/CD automation, rollback strategies, and deployment efficiency.
- Maintain release calendars and proactively communicate with stakeholders and clients.
- Drive continuous improvement in release predictability and change management.

3. Client Support Operations
- Oversee the client support team handling production issues and client-raised tickets.
- Define and monitor SLA/SLO adherence for response and resolution timelines.
- Lead root cause analysis (RCA) and implement permanent fixes for recurring issues.
- Establish support processes, knowledge management, and operational runbooks.
- Act as escalation point for critical client incidents and coord

📌 Leadership (AVP - Engineering) (Mumbai)
🏢 NEEMTREE INTERNET
📍 Mumbai