Job Description
Strong ServiceNow platform engineering experience.
- Hands-on experience with ServiceNow Now Assist, AI Agents, and Agentic Workflows.
- Experience supporting IRM, GRC, BCM, Privacy, Audit, Risk, and Security Operations functions.
- Ability to build conversational AI experiences using Now Assist Panel and Virtual Agent.
- Experience implementing AI governance controls and compliance guardrails.
- ServiceNow configuration and development using platform-native capabilities.
- Experience building reusable automation components and supporting SDK/source-controlled development.
- Strong stakeholder management and communication skills.
- Ability to explain AI concepts to both technical and non-technical audiences.
- Collaborative approach working across Risk, Compliance, Security, and IT teams.

Preferred Candidate Profile
Candidates with a blend of ServiceNow expertise, enterprise risk management knowledge, workflow automation experience, and exposure to Generative AI/Now Assist implementations will be highly preferred.





Please prioritize this requirement and share relevant profiles along with rate, location, and availability.

Responsibilities
ServiceNow Platform Development
- Configure ServiceNow using platform-native capabilities whenever possible.
- Build reusable automation components following enterprise development standards.
- Support SDK and source-controlled development where appropriate.

Qualifications
Soft Skills
- Excellent communication with technical and business stakeholders
- Robust analytical and problem-solving skills
- Ability to explain AI concepts to non-technical audiences
- Collaborative mindset across risk, compliance, security, and IT teams
- Passion for automation and continuous improvement

About Us
At Zensar, we’re
*“experience-led everything”*
. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a

📌 ServiceNow Now Assist Engineer (Gurugram)
🏢 Zensar Technologies
📍 Gurugram