We are looking for a skilled Network Operations Engineer with hands-on experience in both Azure Cloud Networking and On-Premises Network Infrastructure. The selected candidate will be responsible for providing L2/L3 operational support, incident troubleshooting, monitoring, change implementation, and ensuring high availability of network services across cloud and hybrid environments.
The ideal candidate should possess strong expertise in Azure networking, enterprise routing and switching, firewall technologies, network monitoring, and ITSM processes while working effectively in a 24x7 operational workplace.
Incident & Problem Management
- Troubleshoot cloud, hybrid, and on-premises network connectivity issues.
- Perform incident triage and resolution for critical P1/P2 incidents.
- Participate in major incident bridges and contribute to Root Cause Analysis (RCA).
- Restore services within SLA timelines.