Key Responsibilities:
- Debt Recovery: Contacting customers with overdue accounts and attempting to collect the outstanding amount or negotiate a payment plan.
- Negotiation: Working with clients to establish payment plans and resolve discrepancies.
- Record Keeping: Maintaining accurate records of collection efforts, outcomes, and all relevant information.
- Reporting: Regularly updating management on the status of collections, outstanding debts, and customer payments.
- Compliance: Ensuring adherence to legal guidelines and company policies throughout the collection process.
- Conflict Resolution: Finding solutions to potential issues between clients and the business.
- Target Achievement: Meeting or exceeding monthly collection targets.
- Customer Service: Providing excellent customer service and maintaining positive relationships.
Preferred candidate profile : from NBFC only
📌 Collection Executive (New Delhi)
🏢 Richpe Fintech
📍 New Delhi
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