Roles and Responsibility
- Manage daily operations of the lounge area, ensuring high-quality service and customer satisfaction.
- Supervise and train staff members to achieve exceptional levels of service excellence.
- Coordinate with other departments to ensure seamless execution of events and activities.
- Maintain high standards of cleanliness, hygiene, and safety in the lounge area.
- Develop and implement strategies to increase sales and revenue growth.
- Foster a positive and welcoming environment for customers, promoting loyalty and retention.
Job Requirements
- Proven experience as a Lounge Captain or similar role in the hospitality industry.
- Strong knowledge of hotel management principles, practices, and procedures.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure, managing multiple tasks simultaneously.
- Robust leadership and team-building skills, with the ability to motivate staff.
- Familiarity with point-of-sale systems and inventory management software.
📌 Lounge Captain (New Delhi)
🏢 Naukri Hospitality Jobs
📍 New Delhi
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