We are seeking a detail-oriented and experienced Warranty Manager to manage warranty claims, ensure compliance with manufacturer guidelines, and coordinate with service and technical teams.
Key Responsibilities
- Handle end-to-end warranty claim processing as per manufacturer standards (Hyundai guidelines).
- Verify and validate warranty claims before submission to ensure accuracy and completeness.
- Coordinate with service advisors and technicians for proper documentation and approvals.
- Monitor claim status and follow up for approvals and settlements.
- Maintain proper records of warranty claims, rejections, and resubmissions.
- Analyze warranty data and identify trends, repeat failures, or discrepancies.
- Ensure compliance with OEM policies and audit requirements.
- Handle warranty audits and resolve discrepancies raised by the manufacturer.
- Train service staff on proper warranty documentation and procedures.
- Minimize claim rejections through proactive checks and quality control.
- 2–5 years of experience in automotive warranty or service operations.
- Good knowledge of Hyundai warranty policies (preferred).
- Robust attention to detail and documentation skills.
- Proficiency in MS Excel and dealership management systems.
- Good communication and coordination skills.
Key Competencies
- Analytical thinking
- Problem-solving
- Time management
- Process orientation
- Attention to detail
Preferred Experience
- Prior experience in an authorized dealership
- Exposure to warranty audits and claim settlement processes.
Salary & Benefits
- As mentioned with attractive incentive package
- PF, ESI, and other company benefits
- Company provided accommodation
- Salary growth
- Career growth
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund