Key Responsibilities & Duties1. Soft Services & Security Management
- Supervise daily housekeeping staff to ensure high standards of cleanliness across all common areas, corridors, parking, and amenities.
- Monitor security personnel, shift timings, gate entries, visitor logs, and overall security protocols.
- Coordinate pest control schedules and waste management systems for the entire building.

2. Technical Maintenance & Hard Services
- Oversee regular electrical, plumbing, and mechanical maintenance and resolve issues promptly.
- Assign the right skilled technician or worker to specific repairs and ensure quick resolution.
- Monitor critical equipment including DG (Diesel Generator) sets, diesel stock/consumption logs, water treatment plants (STP/WTP), elevators, and fire safety systems.

3. Vendor & AMC Management
- Coordinate with AMC (Annual Maintenance Contract) vendors for elevators, DG sets, CCTV, STP, and transformers to ensure timely servicing.
- Liaise with external service providers and contractors for specialized repairs, getting quotes,



and supervising work execution.

4. Documentation & Record Keeping
- Maintain updated History Cards for all major machinery and equipment.
- Keep exact records, statutory documents, vendor contracts, service reports, and daily movement registers.
- Maintain daily work logs, task checklists, and update status on communication platforms (WhatsApp/App chats) regularly.

5. Staff Scheduling & Operations
- Manage duty rosters, attendance, leave schedules, and replacement coverages for facility staff (cleaners, plumbers, electricians, security).
- Ensure smooth shift handovers and uninterrupted site coverage.

6. Management & Association Liaison
- Act as the primary point of contact for the Resident Welfare Association (RWA) / Management.
- Listen to association/resident queries, track complaints, and escalate key issues to management promptly.
- Submit regular operational reports (daily/weekly/monthly) to management.

Ap

📌 Facility Supervisor (Kolapakkam)
🏢 Highline Facility Management Services
📍 Kolapakkam