Hire22.ai is India’s 1st Agentic AI Job Portal for mid and senior-level professionals, connecting candidates directly with employers through intelligent AI matching.

Every JobCoNCT stays active for only 22 hours, apply quickly to avoid missing interview-ready opportunities.

?
Hiring: BPO Process Trainer | Hyderabad
We are hiring an experienced
BPO Process Trainer
for a leading
Skin & Healthcare
organization in Hyderabad.

?
Location:
Hyderabad | On-site

?
Experience:
4–10 Years

?
Salary:
₹3–6 LPA (flexible for the right candidate)

⏳
Joining:
Immediate Joiners Preferred

?
Education:
Any Graduate

?
Vacancy:
1

? Key Skills
- Training Delivery
- Training Needs Analysis (TNA)
- Training Need Identification (TNI)
- Process Audits
- Recent Hire / Induction Training
- Training Evaluation
- Content Development

?️ Key Responsibilities
- Conduct new-hire induction and process training for clinics and BPM operations
- Plan and deliver refresher training programs




- Identify training gaps and conduct TNI/TNA
- Prepare and administer PKTs and competency assessments
- Develop and update training content, knowledge bases, and training materials
- Measure training effectiveness through assessments and performance metrics
- Conduct process and quality audits when required
- Maintain training records and certifications
- Support new process rollouts and continuous learning initiatives

? Ideal Candidate
- 4+ years of experience in BPO/Process Training, Quality & Training, Customer Service Training, or similar roles
- Strong experience in training delivery and TNA/TNI
- Exposure to process audits and quality monitoring
- Good communication and presentation skills
- Comfortable working from the office in Hyderabad
- Immediate joiners preferred

Skills: training evaluation,process audits,training delivery,induction training,training needs analysis

📌 BPO Process Trainer (Hyderabad)
🏢 EZSpace Ventures
📍 Hyderabad