Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, email, and other channels.
- Maintain and update customer information and interactions in CRM.
- Regularly follow up with leads and existing customers.
- Coordinate with Sales, Operations, and other departments for timely resolution of customer requirements.
- Track enquiries, follow-ups, complaints, and closures.
- Prepare daily/weekly CRM and MIS reports.
- Maintain accurate customer records and ensure timely data updates.
- Identify customer concerns and coordinate for quick resolution.
- Support customer retention and relationship-building activities.

Required Skills
- 2–5 years of experience in CRM / Customer Relationship
- Excellent communication and interpersonal skills.
- Good follow-up and relationship management abilities.
- Proficiency in MS Excel and CRM software.
- Strong coordination and problem-solving skills.




- Ability to manage multiple customers and follow-ups.
- Valuable English and Hindi communication; Gujarati will be an advantage.

Preferred Candidate
- Experience handling customer databases and CRM systems.
- Experience in Real Estate, Construction, Automobile, Retail, or Service industries will be an advantage.
- Candidate should be organized, presentable, and customer-oriented.

Pay: ₹11,081.43 - ₹40,710.60 per month

Application Question(s):
- Are you comfortable travelling to Thaltej on daily basis?
- How many years of CRM/Customer Relationship experience do you have?
- Which CRM software have you used?
- Have you prepared CRM/MIS reports using MS Excel?
- What is your current CTC and expected CTC?
- What is your notice period / earliest joining date?

Work Location: In person

📌 CRM Executive (Ahmedabad)
🏢 spices and foods
📍 Ahmedabad