Brief Job Description:

The technical writer develops policies, plans, reports and technical training material for the electrical industry. They will support the Training and Field Service departments by developing customized electrical maintenance programs and technical and safety training manuals and presentations for customers.

Responsibilities:
- The Technical Writer is responsible for generating creative ideas for content while working both independently and collaboratively as part of a team. The position research products, services, standards and concepts to be documented.
- Create comprehensive and targeted technical programs and learning materials, including electrical maintenance plans, instructor led training materials, e-learning modules and multimedia content.
- Work closely with subject matter experts, trainers and other stakeholders to gather information insights.
- Conduct regular reviews and evaluations of content to ensure it is up to date and technically accurate.




- Interview clients to develop an in-depth understanding of needs for plan development and/or safety and technical training needs and documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended clients.
- Compile and identify technical information from multiple sources.
- Create Electrical Maintenance Program (EMP) reports based on input from site auditors.
- Create technical narratives, instructions, procedures or policies based on multiple source data.
- Write and edit technical documents including procedural documentation such as EMPs and training materials such as manuals and presentations.
- Assess clients’ needs for technical and procedural documentation and adjust tone and technical terms used to meet requirements and expectations.
- May be required to travel approximately 10% of the time.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
- Custome

📌 Operations Technical Learning and Development Specialist (Pune)
🏢 Vertiv
📍 Pune