An Operations Analyst is responsible for analyzing operational data, improving processes, tracking performance, and supporting business teams with data-driven insights. The role combines analytical thinking, process understanding, reporting, and cross-functional coordination to improve efficiency and business outcomes.

Key Responsibilities
- Analyze operational data to identify trends, inefficiencies, bottlenecks, and improvement opportunities.
- Prepare regular reports, dashboards, and performance metrics for business and operations teams.
- Track key operational KPIs and highlight gaps against targets.
- Identify process inefficiencies and recommend practical improvements.
- Work with cross-functional teams to gather requirements and resolve operational issues.
- Maintain accurate operational data and ensure consistency across reports and systems.
- Automate recurring reports and manual operational processes where possible.
- Conduct root-cause analysis for operational issues and support corrective actions.
- Support forecasting, capacity planning, resource allocation,



and performance analysis.
- Document business processes, workflows, and standard operating procedures.
- Monitor service levels, turnaround times, productivity, quality, and other operational metrics.
- Present findings and recommendations to stakeholders in a clear and actionable manner.

Required Skills & Qualifications
- Bachelor's degree in Business, Operations, Economics, Engineering, Finance, or a related field.
- 2–6 years of experience in operations analytics, business analysis, process improvement, or a related role.
- Robust proficiency in Microsoft Excel or Google Sheets.
- Experience with SQL for data analysis and reporting.
- Experience creating dashboards using tools such as Power BI, Tableau, Looker, or similar platforms.
- Strong analytical and problem-solving skills.
- Understanding of KPIs, operational metrics, and performance reporting.
- Ability to work with large datasets and i

📌 Operations Analyst (India)
🏢 CareerXperts Consulting
📍 India