Delivery Operations

Role Overview:

You will own the full lifecycle of data deliverables - contract setup, platform configuration, delivery execution, and contract close-out. Sitting at the intersection of client engagement, data engineering, quality assurance, and delivery infrastructure, you'll be the operational backbone that keeps dozens of concurrent workstreams moving on schedule. This is not a "monitor dashboards" role; you'll actively drive process, solve problems across teams, and build the operational rigor that lets the company scale.

The ideal candidate for this position will have a robust interest in healthcare and technology, excellent organizational skills, and experience enhancing processes. The candidate must also possess excellent written and verbal communication skills to work effectively in cross-functional internal teams across the Real-World Data team and beyond. The ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism is crucial to this role.





Key Responsibilities:
- Own end-to-end contract-to-delivery setup by creating and maintaining
Jira epics/deliverable records and governing deliverable metadata

(dates, specs, cadence, security/encryption, delivery location, and client technical contacts) across first deliveries, ongoing deliveries, and redeliveries.
- Drive post-sale delivery operations and contract governance by progressing deliverables through lifecycle stages, enforcing
SharePoint folder standards

, proactively managing renewals/terminations, and ensuring deliveries do not occur past contract end dates.
- Configure deliverables and feeds in the delivery platform: link scripts, set quality checks, and build delivery schedules.
- Serve as a configuration gatekeeper to ensure
project tracking

and code changes are reflected in the delivery platform.
- Monitor active-state deliverables daily to keep the delivery tracking b

📌 Delivery Operations (India)
🏢 ResourceTree Global Services
📍 India