Role Overview:

You will be a part of Ramboll’s Global HR Operations team which is a team that provide HR operation services to the various countries across Ramboll using HR applications globally (e.g. Workday).

As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle.

The Global HR Coordinator team work primary with updating employee data and support countries and businesses with performing their day to day HR Operations.

Main Role Responsibilities:

In your role you will be challenged with the execution of the following tasks:
- General HR Operation processes and Workday system support (Service, Updates & Change requests)
- Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA.
- Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services.
- Providing support to TL in the successful transition of Operational tasks.




- Assist Team lead with documentation creation and SOP updation.
- Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.
- Ensure strong adherence to defined Turnaround time and SLA.
- Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.

Qualification
- HR Operations experience with some international and multi-cultural organization.
- More than 3-5 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
- Service-minded and knows the importance of positive customer service.
- Experience to work in a complex (matrix) organizations.
- Being systematic and have a structured work style with focus on details.
- A good team player and motivated self-starter.
- Very good communication and coordinating ski

📌 HR Coordinator (Gurugram)
🏢 Ramboll
📍 Gurugram