13 Aug
|
Talent Setu
|
Mumbai City
13 Aug
Talent Setu
Mumbai City
Regional Manager — Fitness (Mumbai)
Multi-club operating role · Anytime Fitness cluster
Reports to: Directors (single point of contact for both)
Scope: A cluster of Anytime Fitness clubs across Mumbai
Location: Mumbai — field-based across the cluster
Role and Responsibilities
Own the end-to-end performance of a cluster of Anytime Fitness clubs as a single accountable leader. You are the single point of accountability: revenue, P&L;, staffing, member experience and brand SOP compliance across the cluster all run through you. The directors stay out of daily operations — you escalate only what genuinely needs a director-level call.
Key result areas
Revenue & sales — Own the top line across the cluster: memberships, renewals, and personal training. Set and hold monthly targets per club, manage the sales funnel and DSR discipline, and drive PT package penetration. Break dependency on any single high-performer.
Club P&L; — Own EBITDA per club. Control staff cost ratios, energy and consumables, AMC/maintenance spend, and vendor contracts.
Flag margin leakage early; newer clubs will need tight financial oversight in their first two quarters.
People & staffing — Hire, roster, train, and performance-manage managers, floor staff, and PTs across the cluster. Build accountability structures so each club runs without you physically present. Manage attrition and bench strength.
Member experience & retention — Own NPS, churn, and complaint resolution. Ensure consistent brand standards — cleanliness, equipment uptime, staffed-hours quality — across all sites.
Operations & compliance — Enforce Anytime Fitness global SOPs and franchise obligations. Manage equipment AMCs, statutory/licensing compliance per club, security, and 24×7 access. Capital expenditure and renovation decisions rest with the directors; the Regional Manager executes and oversees but does not authorise capex.
Reporting — Deliver a single consolidated weekly/monthly dashboard to the directors: revenue, PT,
📌 Regional Manager — Fitness (Mumbai City)
🏢 Talent Setu
📍 Mumbai City