We are looking for a proactive and organized Office Assistant to join our team. The ideal candidate will be responsible for handling client communications, making follow-up calls, and sending reminders for outstanding payments. This is a key role that ensures smooth client relations and timely collection of dues.
Requirements:
- Good verbal and written communication skills in [languages, Hindi].
- Basic knowledge of MS Office (Excel, Word) and email handling.
- Strong organizational and follow-up skills.
- Ability to handle client communication confidently and professionally.
- Prior experience in admin, customer service, or accounts follow-up is a plus.
Key Responsibilities:
- Call clients for payment reminders in a polite and professional manner.
- Maintain records of calls, follow-ups, and payment statuses.
- Coordinate with internal teams to update client records.
- Send email reminders and invoices as required.
- Handle client queries related to payments or account issues.
- Provide administrative support to the management team.