13 Aug
|
Weekday (YC W21)
|
Gurugram
13 Aug
Weekday (YC W21)
Gurugram
This role is for one of our clients
Company Name: CAMP Epic Global
Industry: Events Services
Seniority level: Associate level
Min Experience: 3+ years
Location: Gurgaon, Delhi
JobType: full time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Key Responsibilities:
- Client Relationship Management: Lead as the primary point of contact for key clients,
ensuring strategic alignment, relationship growth, and overall client satisfaction.
- Team Leadership: Manage, mentor, and guide the client servicing team, ensuring consistent
performance, professional development, and client-first service delivery.
- Project Oversight:
Oversee end-to-end event management, from brief to execution, ensuring projects are delivered on time, within budget, and to client expectations
- Proposal Strategy & Review: Supervise proposal development, pricing strategies, and pitch presentations, ensuring alignment with client requirements and business goals
- Cross-Department Coordination: Collaborate with production, operations, creative, and finance teams to ensure flawless event execution
- Account Growth: Identify new business opportunities within existing client accounts, driving
renewals, upselling services, and expanding partnerships.
- Conflict & Issue Management: Resolve escalated client concerns promptly and effectively,
safeguarding client relationships and company reputation.
- Market Awareness: Stay updated on event industry trends, client market landscapes, and
competitor activities to provide informed, strategic recommendations.
📌 Client Servicing Manager (Gurugram)
🏢 Weekday (YC W21)
📍 Gurugram