Job Title: Front Office Executive
Department: Administration / Front Office
Job Summary
The Front Office Executive is responsible for managing the reception area, greeting visitors, handling incoming calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day office operations.
Key Responsibilities
- Welcome and assist visitors, clients, and guests in a professional manner.
- Answer, screen, and forward incoming phone calls.
- Maintain visitor records and issue visitor passes when required.
- Manage meeting room bookings and coordinate meetings.
- Handle incoming and outgoing mail, courier services, and correspondence.
- Maintain office supplies inventory and place orders as needed.
- Support administrative and clerical tasks such as filing, data entry, and document management.
- Coordinate with internal departments for visitor and employee requirements.
- Maintain a clean, organized, and qualified reception area.
- Assist in travel arrangements, hotel bookings, and event coordination when required.
- Handle customer inquiries and provide accurate information.
- Ensure confidentiality of company information and records.
Required Qualifications
- Bachelor's degree or Diploma in Business Administration, Commerce, or related field.
- 1–5 years of experience in front office, reception, or administrative roles.