The management and optimization of CRM tools and platforms .
Analyze customer data to derive insights, identify trends, and develop strategies , customer segmentation models.
Generate reports and dashboards
Troubleshoot issues related to CRM
Required Candidate profile
2+ yrs exp in CRM, marketing, or customer relationship management.
CRM software (Salesforce, HubSpot, Microsoft Dynamics)
B2C- CRM environments.
knowledge of tools - Tableau or Power BI .
📌 CRM Data Analyst (Kolkata)
🏢 Santello Business Consulting
📍 Kolkata
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