Reports To
Job Code / Grade:
Global Logistics Manager / Local Team lead
Revision Date
25/02/2026
General Summary
A shipping coordinator is required to prepares documentation, maintains records, and coordinates logistics for product and spares shipment with factories.
Principle Duties And Responsibilities (essential Functions)
- Leads communications within the Shipping/Receiving area. Schedules and Coordinates both Domestic and International freight forwarder transactions.
- Ensures freight forwarders are selected based on company objectives for cost and delivery.
- Maintains Shipping records, including providing tracking or shipping history information to customers on request.
- Maintain Shipping records in Compliance to Local Government Regulations.
- Prepares Shipping paperwork as well as completes shipping transaction in appropriate systems.
- Coordinates Returned Material Authorization (RMA) process with Customers,
including issuing RMA numbers.
- Compliance with Letter of Credit and Contractual Shipping Terms in preparation of Commercial Documentations to effect On time Shipping and compliant Bank Negotiations.
- Communicates status of Shipping/Receiving activities to appropriate personnel. May train current hires.
- Review open customer orders, create pick worksheets on an as needed basis to efficiently meet the customer shipping schedule and satisfy the requested ship dates.
- Generate shipping output documents as required.
- Generate customer invoicing upon shipping. Audit waiting-to-ship reports daily to ensure all invoicing is completed.
- Coordinate the shipping of freight by contacting appropriate freight carriers.
- Communicate shipping volumes and priorities closely with the Warehouse manager and 3rd party warehouses to optimize on time delivery.
- Shop rates for prepaid shipments to ensure that we are getting the best possible freight