Bengaluru, Karnataka

Job Summary

Work Overview

Responsible for build and 24x7 L2 operation of BMM application(Rakuten’s Internal) and container platform (k8s-based)

Operations & Management

Monitor, Manage and operate the BMM(Containerized app owned by Rakuten) and take necessary action for seamless running of application

Drive the issue/cases raised by user to closure utilizing the knowledge base existing

Technical Skills

Ability to work at both at infrastructure and application layer of Kubernetes in Prod and Lab environments

Development & Automation

Code modifications in python and Ansible workplace to deploy in production.

Discipline on Training and Education

Creation of documentation and playbooks necessary for knowledge hub pages and trainings.

Issues / Incident Support in production environment

Recovery, Root Cause Analysis (RCA)

Communication with platform and BMM vendors

Creation of presentation materials

Working Conditions : (Location: India - 3 Resources)

Location:Bangalore/India、Rakuten Bangalore Office (RBD olympus)





Time:Shift Work for 24x7 Coverage
- Provide How to Calculate Costs for Shift Work

Key Responsibilities

Experience & Track Record

Over 3 to 5 years of experience designing, building, and operating on telecom clouds (on-premises private clouds).

Proven experience in incident management and root cause analysis in production environments.

Extensive experience with Kubernetes, including deploying, managing, and troubleshooting clusters in production.

Development expertise in operational efficiency and automation tools (e.g., Ansible, Python).

Experience in deploying and modifying Helm charts to adjust configurations on demand, complying with Change Management Policies.

Skill Requirements

Technical Skills & Certifications

Certified Kubernetes Administrator (CKA) or equivalent certification.

Strong Linux expertise, including experience with performance tuning, troubleshooting, and scripting.

Strong troubleshooting sk

📌 SeniorAdministrator - Kubernetes, Terraform (Bengaluru)
🏢 HCLTech
📍 Bengaluru