Key Responsibilities
- Own end-to-end delivery for an assigned customer implementation, acting as the primary point of contact for day-to-day delivery activities
• Work closely with the customer to understand, document, and clarify requirements on insurance products
• Create and manage project plans, timelines, milestones, and dependencies; proactively track scope, risks, and changes
• Collaborate with internal teams to ensure delivery meets quality standards, project timelines, and go-live readiness
• Track project execution using Jira or similar tools and provide regular status updates to stakeholders
• Build solid product and P&C; insurance domain knowledge and contribute to continuous improvement initiatives, including AI-enabled delivery solutions
Required Skills and Experience
- 7-12 years of experience in project management, consulting,
or customer delivery roles
• Strong client-facing communication and expectation management skills
• Proven ability to plan, track, and deliver cross-functional projects
• Ability to quickly learn P&C; insurance fundamentals and product configuration concepts
• Experience with enterprise or configurable software platforms; insurance experience is a plus
• Interest in AI and automation, with the ability to contribute to AI-driven delivery initiatives
Nice to Have
- Prior experience in P&C; insurance or insurtech
• Hands-on experience with Jira or similar project tracking tools
• Project management certification (PMP, Agile, Scrum)