VASTUSAROVAR is a growing Vastu consultation platform connecting customers with Vastu consultants for online and offline consultations, including home, office, commercial property and site visits.
We are looking for an experienced *Operations Manager* who can take ownership of day-to-day operations and build a structured, process-driven working workplace.
This is a *hands-on ownership role*. We are not looking for someone who only follows instructions. The person should be capable of managing people, creating processes, tracking work and solving operational issues independently.
Key Responsibilities
1. Day-to-Day Operations
- Take complete ownership of daily business operations.
- Ensre that all departments and staff are working according to defined processes.
- Monitor pending tasks, follow-ups, bookings and operational issues.
- Identify bottlenecks and resolve them without unnecessary escalation.
- Ensure smooth coordination between HR, telecalling, consultants, technology and management.
Team Management
- Manage and coordinate the existing team.
- Assign responsibilities and daily priorities.
- Monitor staff productivity and performance.
- Conduct regular team reviews.
- Ensure employees follow SOPs, checklists and reporting systems.
- Identify performance gaps and take corrective action.
Lead & Telecalling Operations
- Coordinate with the Telecalling Lead to ensure timely handling of incoming leads.
- Monitor lead response, follow-ups and conversion-related activities.
- Review daily calling reports and pending leads
- Ensure no important lead or follow-up is missed.
- Identify operational issues affecting lead conversion.
Consultant Operations
- Coordinate the consultant onboarding process with HR and the technical/Vastu team.
- Ensure documentation and agreements are completed.
- Maintain consultant availability and operational records.
- Coordinate consultant assignment for customer bookings.
- Monitor consultant-related oper
📌 Operations Manager (Meerut)
🏢 Vastu Sarovar
📍 Meerut
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