Technical Support Engineer (Bengaluru)

Technical Support Engineer (Bengaluru)

13 Aug
|
Syncron
|
Bengaluru

13 Aug

Syncron

Bengaluru

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:
- Supply Chain optimization,
- Pricing strategy,
- Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Harley-Davidson, Mercedes, Ford, Renault and Nissan.
About the team

These days it takes more than a great idea, some capital, and a ping-pong table to get a current business off the ground. Great customer service needs to be a part of your company DNA from day one.





Why is customer service so important? Providing great customer service adds value to the product & also helps in generating more marketing and sales opportunities. So meeting your customers’ satisfaction is paramount to keeping your business growing successfully. A happy Customer is the best source of advertisement
What would you do?

Technical Support Engineer is responsible for maintaining and supervising high transaction volume Java Enterprise Edition applications designed and developed by Syncron. The everyday routine includes handling customer cases reported and managed through the case management tool and providing pro-active supervision for the Syncron applications. The nature of the customer cases can be very broad, from a simple application functionality question to a complex technical or business inquiry requiring thorough understanding of both the application logic and the customer business to resolve it.
- Providing Technical and Business Support to our customers.
- C

📌 Technical Support Engineer (Bengaluru)
🏢 Syncron
📍 Bengaluru

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