Position 1: AR (Accounts Receivable) Executive Fresher / L1
Designation: AR Caller / AR Executive L1 (Trainee/Fresher)
Department: Revenue Cycle Management (RCM)
Location: Ahmedabad
Shift: Noon Shift / Night Shift (1:30 PM / 2:30 PM / 5:30 PM)
Experience: 0–1 Year (Freshers welcome)
Qualification: Any Graduate (Life Sciences, Commerce, or Paramedical background preferred)
About the Role
We are looking for enthusiastic freshers to join our Accounts Receivable (AR) team in Healthcare RCM. This is an entry-level (L1) position ideal for candidates looking to build a career in US Healthcare / Medical Billing. Selected candidates will undergo structured training on US healthcare billing, insurance processes, and AR calling before being deployed on live processes.
Key Responsibilities
- Make outbound calls to US insurance companies to follow up on outstanding claims
- Analyze unpaid/denied claims and determine appropriate action for resolution
- Review claim status, verify eligibility,
and update systems (EHR/Billing software) accurately
- Identify reasons for claim denials/rejections and take corrective action
- Escalate unresolved or complex claims to seniors/team leads
- Maintain daily call/production trackers and meet assigned targets
- Ensure compliance with HIPAA guidelines and client-specific SOPs
- Achieve daily/weekly/monthly quality and productivity benchmarks
Required Skills
- Good verbal communication skills (US accent neutralization will be trained)
- Basic understanding of US healthcare (will be trained if not known)
- Willingness to work in noon/night shifts (US time zone)
- Basic computer knowledge (MS Office, typing speed 25+ WPM preferred)
- Analytical and problem-solving mindset
- Ability to work under targets and in a fast-paced setting
Preferred (Good to Have, Not Mandatory)
- Knowledge of medical billing terminology (CPT, ICD-10, HCPCS)
- Prior internship/certification in Medical