This position is for an on-site Customer Success Manager role at a Mission Critical Project in Dholera, Gujarat, India. The candidate must be based in India AND must be willing to relocate to Dholera, India for a period of 15-months.
About the Role
The position is responsible for overseeing the deployment and day-to-day success of Buildots on a select few major client projects. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills, and a proactive approach to optimizing project performance.
We offer a competitive relocation bonus to support candidates who need to move for this role. If you're unable to relocate, please consider applying for a role that aligns more closely with your needs.
Key Responsibilities:
- Be the primary relationship owner and day-to-day point of contact for some of Buildots' largest client projects
- Lead full platform implementation from onboarding and training to deep workflow integration
- Proactively identify ways to maximize value for the client, making Buildots central to how their teams operate
- Partner with internal Project Delivery team to configure the platform around the real complexities of each project
- Gather on-the-ground insights from clients and feed them directly to our product team to shape the roadmap
- Ensure your clients don't just use the platform they succeed with it
Requirements:
- 8+ years in construction as a Project Manager, Superintendent, or Project Engineer you know where the inefficiencies live and have worked on large scale commercial or mission critical construction projects
- Self-starter who spots a problem, owns it, and solves it without waiting to be told
- Equally comfortable in a hard hat on a job site and presenting to a senior client stakeholder over video
- A quick learner who picks up new tools quickly and communicates complex ideas cle
📌 Construction Customer Success Manager (Ahmedabad)
🏢 Buildots
📍 Ahmedabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.