Job Description: Customer Support & Content Operations Executive (Fresher)

Job Summary

We are looking for a motivated and detail-oriented fresher to join our team as a Customer Support & Content Operations Executive. The ideal candidate should have excellent written and verbal English communication skills, be eager to learn, and be comfortable handling customer queries, content management, and basic testing activities.

Key Responsibilities

* Respond to customer support tickets and email queries in a professional and timely manner.

* Understand customer issues and provide accurate resolutions or escalate them when required.

* Upload and manage website/application content with high accuracy.

* Perform basic testing of website features, applications, or content before deployment.

* Identify, document, and report bugs or issues to the development team.

* Verify that uploaded content is displayed correctly and meets quality standards.

* Maintain records of support requests, updates, and resolutions.

* Coordinate with internal teams to ensure timely issue resolution.





* Follow company processes and maintain high-quality customer service standards.

Required Skills

* Excellent written and spoken English.

* Good email writing and communication skills.

* Strong attention to detail and accuracy.

* Basic computer proficiency (MS Office, Google Workspace, internet applications).

* Ability to learn new tools and software quickly.

* Good analytical and problem-solving skills.

* Positive attitude and willingness to work in a team.

Qualifications

* Bachelor’s degree in any discipline.

* Freshers are welcome to apply.

* Basic knowledge of websites, content management, or software testing is an added advantage.

Preferred Qualities

* Solid organizational and time-management skills.

* Ability to multitask and prioritize work effectively.

* Customer-focused mindset.

* Quick learner with a proactive approach.

Employment Type

* Full-ti

📌 Customer Support and Content Operation Executive (Mumbai)
🏢 Reeble
📍 Mumbai