Position: - Store Incharge & Store Supervisor

Role & responsibilities
- Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.
- Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc.
- Mentor and ensure the team provides superior Customer Service/ experience (customer service).
- Ensure SLAs Adherence & responsibility for Store Metrics.
- Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.
- Maintaining quality standards as per the Company defined standards.

Preferred candidate profile
- Robust Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V; / FMCG category.
- Should have experience of managing a team size of minimum 100 store employees.




- Should have good communication skills (English, Bengali & Hindi).
- Only from Large format Retail/ FMCG/ E-Commerce
- Good in Communication & Presentable.
- Minimum Experience required 4 Years (Store Incharge).
- Minimum Experience required 2 Years (Store Supervisor).
- Willing and ready to relocate to Kolkata.
- Immediate joiners.

Note:

1. Only RETAIL/ FMCG/ E-COMMERCE can apply or come for walk-ins.

2. 2 wheeler mandatory

3. Candidate must be Graduate. 10+2 minimum

4. Willing to work in any shift - Morning, Day, night

5. Willing to work at any location in North,central,south Kolkata, Howrah

📌 Walk-in || Store Supervisor (Kolkata)
🏢 BigBasket
📍 Kolkata