Company Name: TPI Pay Financial Technology Pvt. Ltd.Department: Sales – Inside Sales (Telesales)Position: Telesales ExecutiveJob Location: Bengaluru / Pan India (as per business requirement)Employment Type: Full-TimeReporting Manager: Team Leader – Telesales / Sales Manager
1. Position Objective
To generate business opportunities through outbound and inbound calls by promoting TPI Pay's digital payment and fintech solutions. The Telesales Executive will identify potential merchants, explain product benefits, qualify leads, schedule meetings, and contribute to the company's revenue growth by achieving sales targets.
2. Business Need
To strengthen TPI Pay's merchant acquisition strategy by building a dedicated telesales team that can:
· Generate quality leads.
· Increase product awareness.
· Support field sales through appointment generation.
· Improve merchant onboarding.
· Enhance customer engagement and retention.
· Increase monthly sales conversions.
3. Key ResponsibilitiesLead Generation
· Contact prospective merchants through outbound calls.
· Follow up on digital marketing and referral leads.
· Identify customer requirements and qualify prospects.
Product Promotion
Promote TPI Pay products including:
· QR Standee
· Sound Box
· Static QR
· mATM
· Connected Banking Payout API
· UPI Collection API
· Payment Gateway
· Prepaid Cards
· Education Fee Collection Solutions
Sales Activities
· Explain product features and business advantages.
· Handle customer objections effectively.
· Convert prospects into active merchants.
· Schedule meetings for the field sales team where required.
· Follow up until onboarding is completed.
Customer Service
· Address basic customer queries.
· Coordinate with Operations and Customer Support teams.
· Ensure a positive customer experience.
Educational Qualification
· Graduate in any discipline (Preferred)
· 12th Pass candidates with relevant telesales experience