Hiring: D365 CE Functional Consultant – Field Service

Role:
D365 CE Functional Consultant / Senior Functional Consultant

Experience:
5+ Years

Contract:
6 Months – 1 Year

Location:
Remote

Shift:
10:00 AM – 7:00 PM IST

Education:
B.Tech / MBA

Field Service:
Mandatory

? Key Responsibilities
- Gather and document business requirements from clients/prospects.
- Conduct business process analysis and prepare
Fit/Gap
reports.
- Demonstrate
Microsoft Dynamics 365 CE
capabilities to clients and CXO-level stakeholders.
- Provide SME expertise on complex CRM business cases and recommend solutions using D365 CE, third-party tools, and customizations.
- Design business processes and prepare solution approaches.
- Perform high-level requirement gathering and process mapping.
- Configure CRM demos and conduct product demonstrations.
- Prepare implementation effort estimates.




- Support data migration, including data mapping from external systems into D365 CRM.
- Conduct solution testing and support User Acceptance Testing (UAT).
- Conduct end-user and administrator training.
- Mentor functional team members.
- Support pre-sales activities including demos, diagnostics, proposals, and solution positioning.
- Advise sales teams on
licensing and granule requirements
.
- Create customer case studies, product presentations, EDM content, and other marketing collateral.
- Liaise with Microsoft CRM teams for CRM business planning.
- Develop vertical solutions including business cases, requirement specifications, Statements of Direction, GTM strategies, and execution plans.

📌 SeniorCE Functional Consultant – Field Service (India)
🏢 MindBrain
📍 India