On behalf of a Client, we are hiring an experienced
Operations Delivery Lead
for a Global Capability Centre
(GCC)
based in
Pune.

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About the Client:
A leading Media Analytics organization serving Fortune 500 companies, trade associations, and government agencies, combining technology + human analysis to deliver high-quality data, analytics, and actionable communication insights.

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Role & Requirement Details overview

? Experience: 12+ years overall

? Leadership Experience: 5+ years in Team Management & People Leadership

? Location: Pune

? Global Exposure: US & Europe

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Domain: Investment Banking – MANDATORY

? Team Size: 10–15 Media Analysts

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Key Skills

✅ Operations & Process Management

✅ Team Leadership & People Management

✅ Client & Stakeholder Management

✅ Process Excellence & Continuous Improvement





✅ Performance Management & Governance

✅ Quality & Process Audits

✅ Root Cause Analysis (RCA) & Remediation

✅ Client Escalation Management

✅ Workload Planning & Performance Tracking

✅ Account Transition & Service Delivery

✅ Global Stakeholder Management

✅ Analytical & Problem-Solving Skills

✅ Excellent Written & Verbal English Communication

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Mandatory: Candidates must have relevant Investment Banking domain experience along with solid operations delivery and team management experience.

*We thank all candidates for their interest. Please read role and candidate requirements carefully, before applying. Shortlisted candidates will hear from us within a week.*

📌 Operations Team Lead (Pune City)
🏢 Nexo
📍 Pune City